Case Processing

AI Case Processing for ICSRs

Vigintake reads each incoming report, extracts the case into the E2B(R3) structure, proposes MedDRA codes and drafts the narrative. Your safety scientist reviews it against the source and exports a validated E2B(R3) file.

Safety CaseIllustrative example
Source documentEN

Source
Document

“The patient reported persistent nausea following the initiation of treatment. The event was reported by a healthcare professional.”

↳
Patient reportOriginal source preserved
Received for assessment
Clinical extractionAI-assisted

Extracted
Fields

Adverse event
Nausea
Reporter
Healthcare professional
Source language
English
MedDRA PT
Proposed for review
Linked to source evidence↗
Narrative draftHuman review

Narrative
Draft

A healthcare professional reported persistent nausea in a patient following initiation of treatment.

✓

Ready for clinical reviewEvidence and source available

E2B(R3) after approval↗

The Challenge

Where Case Processing Time Goes

Most of a case processor’s day goes into copying data from source documents, coding it and writing the narrative, before any medical judgement is applied.

  1. 01

    Manual Data Entry

    Case processors read PDFs and emails and type the data into the safety database field by field, then check it again.

  2. 02

    Rework After QC

    MedDRA coding choices, missing fields and inconsistent narratives send cases back for another round before they can be submitted.

  3. 03

    Reporting Deadlines

    Case volumes change from week to week. The 15-day and 90-day reporting deadlines do not.

How It Works

How a Case Moves Through Vigintake

Four steps from the source document to an E2B(R3) file. The safety scientist reviews and corrects the case before it leaves.

  1. 01

    Upload

    Upload a PDF source document, a safety mailbox email or an E2B(R3) file. A follow-up is uploaded from inside its case, so it is always attached to the right record.

  2. 02

    Extract and Code

    The data is extracted into the E2B(R3) sections for case identification, primary source, patient, reaction, drug and narrative. A MedDRA term is proposed for each verbatim.

  3. 03

    Draft the Narrative

    The narrative is written in your organisation’s template, from the data in the case.

  4. 04

    Review, Validate and Export

    The reviewer checks every field against the source, confirms the coding and runs the E2B(R3) validation. The export is an E2B(R3) file for your safety database, with every step in the audit trail.

Capabilities

What Is in the Case Processing Module

All of it is covered by the GAMP 5 validation package: URS, functional specification, risk analysis, IQ, OQ and traceability matrix.

01

MedDRA Coding

A proposed term for every verbatim, shown with its code and whether it came from an exact match or from the model. The reviewer confirms it, and the MedDRA version stays with the code.

02

Narrative Drafting

Narratives written in the template your organisation already uses, so every case reads the same way regardless of who processed it.

03

Follow-Up Handling

Changes from a follow-up are listed against the current values. Nothing is applied until the reviewer confirms, and the previous value is kept in the audit trail.

04

E2B(R3) Validation

Six checks before export: data types, mandatory elements, a crosswalk between the file and the stored case, XPath conformance, the EMA business rules and the E2B(R3) schema.

05

Source Links

Extracted values link back to where they appear in the source document, and the original file stays with the case in its original format.

06

Audit Trail

Uploads, edits, coding decisions, status changes, validation runs and exports are recorded with user, time, previous value and new value.

Who It's for

Who Uses It

01

PV Service Providers and CROs

Process cases for several clients from one system. Each client is a separate organisation with its own narrative template, users and audit trail.

  • A narrative template per client
  • Client data separated at the database layer
  • Audit trail per client for sponsor audits
  • Single sign-on with Microsoft or Google
02

Pharma and Biotech Safety Teams

Keep case processing in-house, or check the cases your PV vendor sends you, with the source and the full history of every case in one place.

  • Inspection-ready case records
  • GAMP 5 validation package for your PQ
  • Output to the safety database you already use
  • No database migration

Integrations

Output to the Safety Database You Already Run

Reviewed cases leave Vigintake as E2B(R3) files, so any safety database that imports E2B(R3) can receive them. Your database stays the system of record and submission stays in your process.

In: PDFIn: Email (.eml)In and out: E2B(R3) XML

Get Started

Try It on Your Own Cases

Book a 30-Minute Call ↗

Send us two or three anonymised source documents and we will process them in the call, from upload to E2B(R3).